top of page

Store Policy

Customer Care

CHILD POLICY

For the safety and comfort of all clients we ask children to be accompanied by an adult at all times and carefully monitored.  Any breakages or damage to the salon or products will incur a cost to the client.  No child under the age of 12 may accompany you while you are having a service.  We don't have the facilities for childcare and we cannot assure their safety in a professional environment.  Also we do not want to compromise the relaxation of other customers.

SPECIALS

Regular facebook and instagram posts with special available.  Also we have a loyalty program.  See in-store for details.  Seniors discounts available

CANCELLATION

24 Hour prior notice for any cancellation is required.  Group bookings require a $50 deposit to secure your booking.  This comes off treatment price at scheduled time or is a forfeited with less than 24 hours cancellation.  Must arrive on time to receive a the full service, if you are running late please let us know.

GIFT VOUCHERS

Our gift vouchers are a delightful gift for that someone special.  Purchase online or instore

Valid for 12 months and isn't redeemable for cash.

bottom of page